- English
- Spanish
At HACA, we use text messages (SMS) to share important updates, alerts, and services with our residents. This page explains our privacy practices, how residents can opt in or opt out of SMS messages, and how we comply with applicable HUD and Texas state requirements.
• Contact Details: We collect resident phone numbers and/or email addresses for important announcements, event reminders, and alerts.
• Lease Information: Confirmation that residents have opted in (or out) of receiving SMS alerts as part of their lease agreement with HACA.
We use resident contact information solely for:
• Sharing important notifications (e.g., weather alerts, community notices).
• Sending reminders about appointments, meetings, or events.
• Meeting HUD requirements for resident communication.
We do not sell, rent, or share your personal information with third-party marketers or affiliates. Only authorized staff and trusted partners (e.g., our SMS service provider) access resident data to deliver these essential services.
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Housing Authority City Of Austin at the number provided. Message frequency varies. Message and data rates may apply. For help, reply HELP. You can unsubscribe at any time by replying STOP.