GRASSHOPPER SMS OPT IN AGREEMENT FORM 

With your consent, HACA Scholarship Foundation INC Austin Pathways Housing Authority of the City of Austin would like to send text messages sent from (512) 588-8298 regarding scheduling / confirming and canceling appointments / announcing events/ sending reminders / providing support of many kinds to residents / emergency announcements (inclement weather, dangerous conditions, etc ) to the mobile number you have provided on this form. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message and data rates may apply. You can reply STOP or CANCEL to unsubscribe at any time. Send HELP for assistance. No mobile opt-in information will be shared with third parties. Our privacy policy and terms and conditions are available below and on our website: https://www.hacanet.org/Grasshopper/ 

HACA Scholarship Foundation INC Austin Pathways Housing Authority of the City of Austin Terms and Conditions / Privacy Policy 

Resident Communications & Privacy Policy 

At HACA, we use text messages (SMS) to share important updates, alerts, and services with our residents. This page explains our privacy practices, how residents can opt in or opt out of SMS messages, and how we comply with applicable HUD and Texas state requirements. 

WHAT INFORMATION WE COLLECT 

• Contact Details: We collect resident phone numbers and/or email addresses for important announcements, event reminders, and alerts. 

• Lease Information: Confirmation that residents have opted in (or out) of receiving SMS alerts as part of their lease agreement with HACA. 

HOW WE USE YOUR INFORMATION 

We use resident contact information solely for: 

• Sharing important notifications (e.g., weather alerts, community notices). 

• Sending reminders about appointments, meetings, or events. 

• Meeting HUD requirements for resident communication. 

We do not sell, rent, or share your personal information with third-party marketers or affiliates. Only authorized staff and trusted partners (e.g., our SMS service provider) access resident data to deliver these essential services. 

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Housing Authority City Of Austin at the number provided.  Message frequency varies. Message and data rates may apply. For help, reply HELP. You can unsubscribe at any time by replying STOP. 

We protect your data with secure storage measures to prevent unauthorized access. We retain your information for as long as you are subscribed to our SMS service. 

Data Sharing 
• Customer data is not shared with 3rd parties for promotional or marketing purposes. 
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. 
 

Messaging Terms and Conditions 
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from HACA SCHOLARSHIP FOUNDATION INC AUSTIN PATHWAYS HOUSING AUTH OF CITY OF AUSTIN, from 512-477-4488 regarding account notification, customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 512-477-4488 or info@austinpathways.org. Mobile opt-in information is never shared with third parties. 

We will not transfer consumer data to external organizations. 

Data access by trusted partners is only for service delivery. This access is not considered a transfer of data to external organizations. 

HACA Scholarship Foundation INC Austin Pathways Housing Authority of the City of Austin respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data: 

Data Collection: We will collect your name, email address and mobile phone number when you agree to receive SMS. The information will be collected via this paper form. 

Data Usage: We use your data solely to communicate via SMS about scheduling / confirming and canceling appointments / announcing events/ sending reminders / providing support of many kinds to residents / emergency announcements (inclement weather, dangerous conditions, etc ). 

Data Security: We protect your data with secure storage measures to prevent unauthorized access. 

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time. 

MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies. 

Contact HACA Scholarship Foundation INC Austin Pathways Housing Authority of the City of Austin at (512) 588-8298 or info@austinpathways.org for HELP or to STOP receiving messages. 

Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to info@austinpathways.org or (512) 588-8298. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours. 

You can send HELP for additional assistance, and you will receive a text including our phone number and email. We are here to help you. 

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. HACA Scholarship Foundation INC Austin Pathways Housing Authority of the City of Austin will not sell, rent, or share the collected mobile numbers. 

Do you agree to receive text messages from HACA Scholarship Foundation INC Austin Pathways Housing Authority of City of Austin sent from (512) 588-8298?