Public Housing

Application Information

Applications for conventional public housing may be filled out at our central office at 1124 S. IH-35. Monday through Friday between 8 a.m. and 5 p.m. Note that the One Bedroom public housing waiting list is currently closed.

Once an application is completed for conventional public housing, applicants are placed on a waiting list according to the date and time of their application, the size of the unit for which they qualify (Public Housing only) and local preference for which they may qualify. There is an extensive waiting period to receive housing.


The following forms may be completed online, printed, signed and mailed to the Admissions Department at 1124 S IH 35, Austin, TX 78704, or faxed to (512) 472-2958 or submitted in person at the HACA Administration Building, located at 1124 S IH 35 in Austin 78704.


Updates to Applications

Use to report address changes, household member changes and changes in income.

Local Preferences

There are three local preferences for which applicants can qualify. Local preferences are ONLY valid for the head of the household or the co-head of the household. Dependents cannot qualify as a family for a local preference. Please remember that claiming a local preference does not automatically grant you a preference on the wait list. You must submit documentation for review.

Once your preference has been approved, your application will be listed on the wait list with other applicants that have also claimed or qualified for a local preference. Also, a local preference does not mean you will be housed immediately.

In addition, preference documentation will again be reviewed at the time of your screening interview. Your name will be removed from the preference list if your preference documentation is not approved. Your application will then be placed on the non-preference list.

The preferences are:

  1. ELDERLY: If you stated the correct date of birth on the application and you or your spouse are 62 years of age or older, you will be placed on the preference list. Your birth certificate will be reviewed at the time of your screening interview. Therefore, you do not have to provide documentation until the time of your interview.

  2. DISABILITY/HANDICAP: (must provide one of the following)

    • Award Letter from Social Security Office: You must make available to the Housing Authority of the City of Austin evidence of your household's eligibility for disability benefits from the Social Security Administration.
    • Physician Name, Address, Number: If you are not receiving benefits from the Social Security Administration but feel that you have a physical, mental or emotional impairment that: (A) is expected to be of a long-continued and indefinite duration; (B) substantially impedes your ability to live independently; and (C) is of such a nature that such ability could be improved by more suitable housing conditions, you must provide evidence of your disability by having a physician conclude in his/her professional medical opinion that a disability exists. HACA will only accept medical opinions relating to any claimed disability that are provided on a standardized Housing Authority Verification form provided by HACA. Please provide the name, address and phone number on the form below.

      Client Info Release Form (English) | Client Info Release Form (Español)

  3. DISPLACED FAMILY: You must submit a notarized statement from a government agency establishing such displacement. This statement must include reason for displacement, date of displacement and, if due to a natural disaster, the amount of damage made to your home.

Hearing Requests

To be filled out by applicants whose applications have been withdrawn or denied.

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